How to place an order with Kingsun Machinery:

It is quite easy for the process of placing an order with Kingsun machinery.

1) Firstly, our sales team (together with engineers) will discuss with you about the technical requirement.

2) After the technical requirements are all settled, we will negotiate about the delivery time, packing, shipping, price, payment terms, quality guarantee etc. Of course, this information is normally included in the quotation sheet.

3) Then KINGSUN will issue a formal proforma invoice and bank details. So, you can arrange the advance payment or issuing L/C.

4) KINGSUN company after receiving the deposit, we will start production as per technical requirement discussed.

5) In the middle of production,the KINGSUN sales team will inform you of the progress.

6) One week before production finishes, KINGSUN will inform you it will be nearly finished production.

7) You can send a technician to inspect (for big production lines, such as rotogravure printing machines, hologram making machines), no matter if you come to check or not, KINGSUN engineers will strictly inspect and test run the machines, then send photos or videos for your information. KINGSUN workers will prepare the packing (suitable for long-distance sea transportation).

8) If everything is ok, or if you need to add additional goods, we will do it according to your instructions.

9) You will start to arrange the balance payment, KINGSUN will begin to arrange the shipment procedures.

10) KINGSUN documents team to prepare all the shipping documents for you, send it by courier or through the bank.

11) You will wait for the arrival of containers. Prepare the clearing from Customs.

12) Begin installation (Kingsun company send technicians to help, or you install the machine by your own engineer).

We will always assist you and give you the best after-sales services.

After receiving your advance payment, our sales team will confirm your factory’s local voltage standard. 
If your voltage is not the typical 3-phase 380V or single-phase 220V,50Hz, we will assist in preparing for a suitable transformer based on your actual requirement (charges may depend on customization needs).
Kingsun will then issue a production arrangement form to our manufacturing team. This includes all key points previously confirmed in the Proforma Invoice (PI) and email communication to ensure accuracy during production.
Throughout the production process, we will provide photo updates for your reference.
Once finished the production, we will make inspection in advance, then our logistics team will assist in preparing shipment arrangements, including packaging and transportation planning.
Machine Inspection & Running Test
Before shipment, every machine will undergo a real product running test in our factory to ensure stable performance and proper function.
If we use our own testing materials, the test is free of charge.
If you request to test the machine with your own custom materials (such as specific paper, film, or printing plate), we will support it—but related material costs such as custom plates, ink, or specialty materials will be charged separately. After testing, we will pack all materials used (such as plates and ink) and ship them together with the machine to you.
We also support online inspection via video call or meeting apps (e.g. Zoom, WhatsApp, WeChat) for your convenience in case you do not come here.

Of course, Kingsun Machinery provides full after-sales support, including installation assistance. For large production lines like rotogravure printing or hologram machines, we can send technicians to your site for setup. For other machines, detailed installation guides, videos, and remote support are provided. Our dedicated technical team ensures fast responses and long-term service, so you can run your production smoothly and worry-free.