FAQ

FAQ

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HomeResourcesFAQsAfter-Sales Service

What after-sales services do you provide?

Date:2026/1/4 16:01:48

Warranty: The machine comes with a standard 1-year warranty starting from the installation date at your factory. Extended warranty options can be considered based on specific circumstances.

Technical Support: We offer 24/7 response for technical inquiries, providing remote guidance or sending technicians for on-site support when necessary.

Spare Parts Supply: We maintain an inventory of commonly used wear-and-tear parts to facilitate rapid shipment in case of urgent needs.

Regular Follow-ups & Preventive Maintenance Services: We schedule periodic check-ins and offer preventive maintenance plans to ensure optimal machine performance.

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